Online Payment is now mandatory in all Passport Seva Kendras for making appointments for submission of passport application documents.
There are three primary modes for one to make these Online Payments, namely
- Payment through Credit/ Debit Card, such as , MasterCard and Visa.
- Through Net Banking remittances to SBI and associated Banks
- Online downloading of SBI Bank Challan used for remittance.
While making online payment of fee for applications under Tatkaal mode, the normal fee alone to be remitted, while the Tatkaal fee will be collected at the PSK during submission of records.
Chargeback / Refunds
No refunds are permissible on remittances made for Passport related services. However, in respect of duplicate payments made in respect of the same ARN, refunds are admissible according to the extant rules governing them as at present.
For the present, Walk in Applicants to Passport Seva Kendras can make cash remittances at the PSK.
In the case of the applications submitted at a District Passport Cell (DPC), payment can be made only by demand draft, which should be drawn in favor of "PAO-MEA" payable at the location where the Passport Office (PO) is situated.
Gateway to be used
The SBI Payment Gateway is the route through which the Online Payments are administered by the Passport department.